MyBoatDeskBoat records
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Account

Delete your account and personal data

Deletion can be initiated in the app, with a public route for people who no longer have app access.

Before you begin

  • An optional verified export
  • Access to the account or its registered email address
  1. 1

    Export first

    Request an archive if needed and verify that you can open the required original files.

  2. 2

    Start deletion in app

    Open More, then Account & data. After explicit confirmation, start processing immediately or choose a revocable seven-day grace period.

  3. 3

    Request without app access

    Use the public account-deletion page and write from the registered email address.

  4. 4

    Understand retention

    Legal duties, open cases or immutable security evidence may require limited retention of specific records.

Check the result

The deletion request is explicitly confirmed after shared data effects and limited legal retention have been explained. Review “Delete your account and personal data” once from another crew member’s perspective: labels, status and the next action should make sense without a verbal explanation.

If something goes wrong

Without app access, use the public deletion page and write from the registered address. Support will never ask for your password.

Keep data safe and traceable

For “Delete your account and personal data”, capture only information required for the task. Passwords, access tokens and complete payment details never belong in notes or screenshots. Every change should remain connected to the correct boat, a responsible person and a visible status. If two devices produce different versions, resolve the conflict deliberately; an earlier accepted record must not disappear without explanation.

After the first real use

After the first use, review the workflow against “Export first”, “Start deletion in app”, “Request without app access”, “Understand retention”. Add missing labels, sources or follow-up work in context. A short review at season change, after a crew change or when signing in on a new device is then enough. The guide remains useful without maintaining the same task in parallel private lists.