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Delete your account and personal data

Deletion can be initiated in the app, with a public route for people who no longer have app access.

  1. 1

    Export first

    Request an archive if needed and verify that you can open the required original files.

  2. 2

    Start deletion in app

    Open More, then Account, export & deletion. Explicit confirmation prevents accidental requests.

  3. 3

    Request without app access

    Use the public account-deletion page and write from the registered email address.

  4. 4

    Understand retention

    Legal duties, open cases or immutable security evidence may require limited retention of specific records.