All guides
Account
Delete your account and personal data
Deletion can be initiated in the app, with a public route for people who no longer have app access.
- 1
Export first
Request an archive if needed and verify that you can open the required original files.
- 2
Start deletion in app
Open More, then Account, export & deletion. Explicit confirmation prevents accidental requests.
- 3
Request without app access
Use the public account-deletion page and write from the registered email address.
- 4
Understand retention
Legal duties, open cases or immutable security evidence may require limited retention of specific records.